![]() There were 3 packets of instant coffee and not replenished for the second day use tea instead! I loved having the washer and dryer and having talked to the young man at the desk I had no problem using them. It is a distance from the ferry so a taxi is required. Grocery nearby as well as MANY restaurants. The TV was okay but stations limited to anything to get excited about. It is an old building with ”character” and comes with a small kitchen. My room had windows but they faced the inside of the building so very little light could get into the room. Wellington Central | 0.32km from TSB Arena I agree with one reviewer that it was dark. I can't recall seeing this instruction on the info sheet I was given. I may have entered this final step too late because I didn't know it was needed). I definitely had the correct code to exit the car-park but was not aware I needed to press the tick/green key afterwards (although.I did try this and it didn't work. I called a 2nd time but by the time I got some-one on the phone the good samaritan had let me out. I was particularly annoyed they did not answer the phone when I called. This was really stressful as I had been on the road for 2 weeks and was about to embark on the last leg of my journey and just didn't need the stress. I tried calling reception but got no answer and was just about in tears when a kind man (about 5 cars back on a narrow exit point in a typical inner city parking building) walked down and used his card to let me out. I had the correct code and on subsequent attempts to get out, tried the code followed by the # key and also tried the code followed by the tick/green light key but no dice. ![]() ![]() Traffic built up behind me rapidly and my blood pressure and stress levels ramped up accordingly. However, on entering the code at the car-park exit point the barrier did not rise. I committed this to memory and off I went. On arrival I was given an information sheet regarding the parking and this included the exit code. But I had a major issue getting out of the car-park and I'm not sure if this is my fault or the Hiltons fault. The midday check out was wonderful and check-out was seamless. ![]() I knew they were short-staffed so no problem, I wandered down to reception to order a meal. An hour or so later I called for room service (several times) and no-one answered the phone on any occasion. I knowingly drove the wrong way down a 1-way St to make my life easier as it was okay to do it at that time of night with deserted streets. The car-park is actually directly attached to the hotel which is perfect, but I had to drive around the block in a counter-intuitive manner to get to the car-park. Other than being really tired and not up for negotiating Wellington CBD's notorious one way system to get to the car-park, this was fine and not usually something I would gripe about. I unloaded and my bags were taken to my room and I had to park the car myself. On arrival (at approx 10.30pm due to a 4+ hour ferry delay) I was dismayed to find the doors locked but staff were available to let me in. ![]() Obviously I completely understand the staffing issues but. The room was beautiful.better than the photos suggested which is really unusual!! Due to current low staffing levels (the bane of hospitality everywhere atm) they currently don't offer valet parking and this was the low-light of the stay. Wellington Central | 0.28km from TSB Arena I have just had a one night stay at this hotel and splurged on a Junior Suite which was well worth it. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |